Contact Us

Contact OptiFlow Auto for order support, product fitment questions, shipping assistance, wholesale inquiries, and custom product development. Providing complete information helps us respond accurately.

Order Support

Include your order number, buyer name or email, product title or SKU, and a clear description of the issue. For delivery questions, include the tracking number if available.

Fitment Questions

Please provide:

• Vehicle year, make, model, trim, and body style
• Chassis or generation where applicable
• Left/driver side or right/passenger side
• OE/OEM number from the original part
• Connector and pin-count photos
• Photos of the original part, mounting points, and relevant options

Do not rely only on product appearance. Mirror and lighting configurations can vary within the same model year.

Shipping or Damage Support

If an item arrives damaged, incomplete, or different from the order, contact us promptly before installation. Keep the packaging and provide photos of the shipping label, outer carton, inner packaging, product, and affected area.

Wholesale and Trade Inquiries

Include your company name, business type, products or SKUs, quantities, destination, preferred delivery method, and any packaging or private-label requirements.

Custom Development

For new-product or tooling projects, include drawings, 3D data, OE references, original samples, expected quantity, target market, technical requirements, packaging needs, and target timing.

Before Sending Your Message

• Use an email address you check regularly.
• Confirm all order and vehicle details are accurate.
• Attach clear photos where they can help identify the configuration.
• Do not send payment card details or other sensitive financial information.

Use the contact form on this page. For quotation requests, you can also visit Request a Quote.