Returns&Refunds

We want customers to receive the correct product in acceptable condition. Before requesting a return, review the product listing, order details, fitment information, and the requirements below. This page supplements any applicable refund policy shown at checkout or in the store policies.

Contact Us Before Returning an Item

Do not send a product back without return instructions. Contact us with the order number, product, reason for return, and supporting photos where relevant. Unauthorized returns can be delayed, refused, or returned to the sender.

Return Eligibility

Eligibility depends on the item, condition, fulfillment route, reason for return, and timing stated in the applicable store policy or order terms. Unless the issue is a verified fulfillment error or defect, returned items should generally be unused, uninstalled, unmodified, and in complete original packaging with accessories, labels, and protective materials.

Fitment-Related Returns

Customers are responsible for reviewing the listing and confirming year, model, trim, chassis, side, connector, OE reference, and installed options. If fitment is uncertain, contact us before ordering. Installed, modified, painted, drilled, cut, wired, or damaged items may not qualify for a standard return.

Wrong, Damaged, or Incomplete Item

Contact us promptly before installation. Provide photos of the shipping label, packaging, product label, connector, full product, and affected area. We may request additional information to distinguish shipping damage, manufacturing issues, fitment differences, or installation damage.

Non-Returnable or Restricted Items

Custom-developed, made-to-order, specially sourced, personalized, private-label, clearance, or final-sale items may be non-returnable unless defective or incorrectly supplied. Tooling, development services, freight charges, and other project-specific costs are governed by the applicable quote or agreement.

Return Shipping

Responsibility for return shipping depends on the reason for return and applicable policy. If the return is due to buyer selection, fitment, preference, or an incorrect address, outbound and return shipping costs may be deducted where permitted. Do not use an unapproved freight service or return location.

Inspection and Refunds

Returned products are inspected for identity, condition, completeness, installation marks, damage, and packaging. Approved refunds are issued to the original payment method. Original shipping, return shipping, restocking, damage, missing-component, or non-recoverable costs may be deducted where permitted and applicable.

Order Cancellations

Contact us immediately to request cancellation. Cancellation is not guaranteed after warehouse processing, sourcing, production, labeling, or shipment has begun. Made-to-order and custom work may become non-cancellable once committed.

Start a Return Request

Use the Contact Us page and include your order number, reason, product condition, and photos. Keep the product and all packaging until instructions are provided.